Sunday, June 16, 2013

Stacking the Shelves (#2)

Welcome to our second Stacking the Shelves post!

Stacking the Shelves is a meme hosted by Tynga's Reviews, and gives us a chance to share with you what books we have recently bought, won, been given, or stole. ;-)

So, this week was pretty busy for me, book-wise. As I've mentioned before, I'm a middle school 'librarian.' When I first took the job in March, my local Barnes and Noble told me I was not eligible for their educator discount card, because "It is ONLY for teachers." I argued with him, and in the end called their customer service. Oh my goodness, people. Reading comprehension is a difficult skill, I know. However I couldn't believe the craziness I was about to go through. On the website, you can find the following:

"The Barnes & Noble Educator Program is eligible to: Educators employed by an accredited pre-K through Grade 12 public, private, or parochial school. Those eligible include but are not limited to teachers, guidance counselors, principals, and reading coaches. (Substitute, student, and retired teachers are not eligible.)"

The man I talked with asked me where it specifically said school librarians were included. I then reiterated the above, in which it states "NOT LIMITED TO". Then, I went on to the next paragraph on their website:

"What discount will I receive by joining the Educator Program?
Barnes & Noble offers pre k-12 educators, librarians, and homeschoolers a 20% discount off the publisher's list price on select items that we consider suitable for use in the classroom or with the student population, including most hardcover and paperback books, toys, and games."

At this point the man on the phone, who admitted he did not know anything about this program and was using the website as his guide told me they would have to look into this and call me back, as their website is "confusing" and "contradictory." 

Guess who never received a phone call back?

Well, this week I visited a different location, and once again inquired about the educator discount card. They smiled and gave me the application form. One of the first sections on the form is where the applicants needs to mark off which profession they are in. Guess what? Librarian was one of the options. While I'm very grateful I finally received my card and I can buy books for my school at a much nicer price, I'm still saddened and disappointed with their customer service. If a company takes my number and e-mail and tell me they will call me back, I expect them to actually do it!

With that being said, I bought the following books this week for my library, but I will be reading them this summer first.

1 comment:

  1. I've heard a lot of good things about Amy Reed's books. I should definitely check them out.
    Enjoy your books & thanks for stopping by my STS! (: